Breakfast session the power of client portals by NMT

Important: NMT, Maritime Delta, Datawerf, and Digitalzh will organize this event which will be held in Dutch

We invite you to our upcoming breakfast session, where we’ll dive into the advantages of online client portals. These portals (also known as service or customer portals) empower you to be available to your customers 24/7 while streamlining business processes and saving valuable time. It’s a win-win for both your business and your customers.

With an online customer portal, clients can easily access updates, documents, and an overview of ongoing projects. This includes real-time status updates on quotes and orders, access to essential documents like quotes, order confirmations, invoices, manuals, drawings, and even repair request submissions. Everything your customers need is at their fingertips, enabling them to manage their needs anytime, anywhere.

For your internal team, these portals boost productivity by eliminating the need for back-and-forth emails, reducing errors, and eliminating duplicate data entry. By automating these processes and integrating an online customer environment, your organization can achieve significant time savings and operational efficiency.

During this breakfast session, three SMEs will share their experiences on the implementation of customer portals and the tangible benefits they’ve realized for their businesses and customers.

Keynote Speaker: Maaike de Rover, Program Manager Digitalization at Huisman Equipment, will take us through their journey with the ‘My Huisman’ portal. Having joined us last year, this time she will provide insights on the progress they’ve made over the past year. We’ll learn about their current team size, the lessons they’ve learned along the way, and valuable advice for companies just starting. Discover the do’s and don’ts straight from an industry expert.

Don’t miss out on this valuable opportunity.

Program

• 7:30 – 8:00 AM: Arrival and breakfast
• 8:00 – 9:30 AM: Keynote and speaker presentations
• 9:30 – 10:00 AM: Networking opportunities

This breakfast session is part of the ‘Digitalization and Circularity’ series, organized by NMT, Maritime Delta, Datawerf, and Digitalzh. Upcoming sessions in this series include:

• November 20 – Circular Business Models
• January 22 – Safety and Digitalization